Effective Date: February 15, 2025
Who We Are
Our website address: https://neo.dithapelogroup.co.za
Company: Dithapelo Group
Contact Information: compliance@dithapelogroup.co.za
What Personal Data We Collect and Why
Comments
We collect data from comment forms, including your name, email address, and IP address for spam detection. Approved comments display your profile picture from Gravatar.
Media
Avoid uploading images with embedded location data (EXIF GPS) to prevent location data extraction by visitors.
Cookies
- Comment cookies save your details for future convenience, lasting one year.
- Login cookies last two days or two weeks if ‘Remember Me’ is selected.
- Post-edit cookies expire after one day.
Analytics
We use analytics to understand website traffic and improve user experience. Users can opt-out using browser settings.
Who We Share Your Data With
- Comments may be checked via an automated spam detection service.
- Password reset requests include your IP address.
How Long We Retain Your Data
- Comments and their metadata are stored indefinitely.
- Registered user profiles are retained until deleted.
Your Rights Over Your Data
You may request an export or deletion of your personal data by contacting compliance@dithapelogroup.co.za. We retain necessary data for legal obligations.
Where Your Data Is Sent
Visitor comments are checked through an automated spam detection service.
How We Protect Your Data
- Encryption of data transfers.
- Regular security updates and audits.
- Restricted access to personal data.
Data Breach Procedures
In case of a data breach, we will notify affected users and the appropriate regulatory authority promptly.
Contact Information
For privacy-related concerns or requests, contact us at:
Email: compliance@dithapelogroup.co.za